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Room facilities
(Related to all the facilities that were available in the room, furnishing, ambience, space, comfort etc.)
Dining facilities (Includes Restaurants / Room service / Bars / Banquettes)
(Ambience, seating, lighting, choice, hygeine and quality of food, menu, presentation, etc.)
Service (personnel / training / friendly / courteous / speed of service )
(Instant hospitality, quick service, friendliness of the staff, chauffeur if availed, delivery of services, etc.)
Tariff (value against money)
(If the sum paid for room stay, food and services is reasonable, value ads for the cost paid, etc.)
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